Shipping and delivery
Shipping Timeline for WishFigure Custom Figurines
WishFigure custom figurine orders include three timing stages: a 48-hour preview, production after approval, and tracked DDP delivery after dispatch. The full delivery timeline starts when the customer sends usable photos and order details.
Does shipping time include the preview?
No. The full order timeline includes preview, customer approval, production, and delivery. Carrier transit begins after the custom figurine has been produced and dispatched.
Why should gift buyers order early?
Custom figurines need photo review, sculpt preview, approval, hand-finishing, and shipping. Birthday, anniversary, holiday, wedding, and memorial gifts should allow enough time for each stage.
Overview
Timeline
Photo review
The order needs clear photos and personalization notes before the studio can prepare the preview.
48-hour preview
WishFigure sends a digital sculpt preview within 48 hours for customer review.
Production after approval
After approval, the custom figurine is produced and hand-finished. Orders are dispatched within 15 days of the order date.
Tracked DDP delivery
After dispatch, US transit usually takes 5-10 business days. US import duties are included (DDP).
FAQ
Questions customers ask before ordering
How long does WishFigure shipping take?
We ship worldwide. Most orders are dispatched within 15 days after the order is placed. After dispatch, US delivery usually takes 5-10 business days. Total timeline is usually about 3-4 weeks. US orders are DDP, so import duties are included at checkout.
Does the 5-10 day delivery estimate include production?
No. The 5-10 day estimate is transit after dispatch. The full order timeline also includes photo review, preview, approval, and production.
Will WishFigure send tracking?
Yes. WishFigure sends tracking information after the custom figurine has been dispatched.
When should customers order a custom figurine gift?
Customers should order early for birthdays, anniversaries, weddings, holidays, and memorial gifts because custom orders require preview approval and production before shipping.