Privacy Policy

Privacy Policy

Last updated: 2026-05-01

Information We Collect

  • Order info: Name, email, shipping address, billing info
  • Photos: Photos you upload for figurine creation
  • Browser data: Cookies, IP, device info (for site functionality)

How We Use Your Info

  • ✓ Process and ship your order
  • ✓ Communicate about your order
  • ✓ Create your custom figurine
  • ✓ Send marketing emails (only if you opt in)

How We Protect Your Info

  • ✓ Payments processed by PayPal / Airwallex (PCI-DSS compliant)
  • ✓ We do not store credit card numbers
  • ✓ Photos stored encrypted, deleted after 24 months
  • ✓ We do not sell or share your data with third parties

Your Rights (GDPR / CCPA)

Under GDPR (EU/UK) and CCPA (California), you may:

  • ✓ Request a copy of all data we hold on you
  • ✓ Request deletion of your data
  • ✓ Opt out of marketing emails (1-click unsubscribe)
  • ✓ Object to data processing for marketing

To exercise: privacy@wishfigure.com (response within 30 days)

Third-Party Services

  • Shopify (e-commerce platform)
  • PayPal / Airwallex (payment processing)
  • Klaviyo (email marketing)
  • 17track (shipping tracking)
  • Google Analytics (anonymized usage)

Each service has its own privacy policy. We share only data necessary for them to provide their service.

Cookies

We use essential cookies (cart, login). You can decline non-essential cookies via the cookie banner. Declining will not affect site functionality.

Children's Privacy (COPPA)

WishFigure is not intended for users under 13. We do not knowingly collect data from children. If you believe a child has used our site, contact privacy@wishfigure.com — we will delete their data immediately.

Contact: privacy@wishfigure.com